Services

Recovery built around the problem you're actually facing

Every service is commissioned on results — not retainers that punish you for trying.

Commercial / B2B debt recovery

Get paid on quiet commercial invoices

Trade debt and unpaid B2B invoices — structured pursuit that protects commercial relationships where possible.

Consumer debt recovery

Recover consumer debt without torching your brand

Brand-safe engagement for consumer balances, within the guardrails of SA credit and collection law.

Letter of demand & early intervention

Stop polite silence with a proper letter of demand

Early-stage formalisation that signals seriousness before matters age into harder recoveries.

Outsourced credit control support

Keep collections moving without hiring a full credit team

Ongoing follow-up discipline when internal capacity is thin.

Book assessment / debt book review

Know which debts are worth fighting for

Prioritise recoverable matters — honesty over vanity file sizes.

Commission model

Placeholder tiers until Lee-Hing confirms percentages — typically structured by age of debt and value band. Final rates are confirmed in your mandate. Transparency over fine print.

Debt profileIndicative approachFee basis
Recent commercial invoicesEarly engagementREPLACE WITH RATE
Aged / escalated mattersStructured escalationREPLACE WITH RATE
Complex / disputedCase-by-case pathwayCONFIRMED IN MANDATE

Six-stage collection workflow

  1. 01

    Mandate & document intake

  2. 02

    Debtor trace & validation

  3. 03

    Professional engagement

  4. 04

    Structured escalation

  5. 05

    Settlement / legal pathway

  6. 06

    Remittance & closure