Compliance

Compliance isn't our paperwork. It's your protection.

Every registration and statute below is framed as a client benefit — defensible process, lower reputational risk, lawful recovery.

CDC

Council for Debt Collectors alignment — lawful collection conduct.

Registered company standing — you know who you are contracting with.

Tax-compliant operator — reduces counterparty risk on your side.

Lawful processing of personal information in recovery workflows.

Operating with awareness of SA data-protection oversight.

Act	What it means for you
Debt Collectors Act 114 of 1998	Sets the rules for who may collect and how — your shield against cowboy tactics done in your name.
National Credit Act 34 of 2005	Where consumer credit applies, collection must respect NCA boundaries and debtor rights.
POPIA 4 of 2013	Personal information used in recovery must be processed lawfully, minimally, and securely.
Prescription Act 68 of 1969	Debts can expire. Delay is not neutral — prescription risk is why timing matters.
Magistrates' Courts / civil procedure touchpoints	When matters escalate, procedure protects enforceability — not improvisation.
Consumer Protection Act (where relevant)	Consumer matters demand fair dealing; brand-safe recovery still means lawful recovery.

Client money handling is ring-fenced with professional discipline — recovered funds are not mixed into casual operating cash.

Debtor and client data is processed for legitimate recovery purposes with security and minimality in mind. See our POPIA Notice.

PI cover details to be confirmed with Lee-Hing for final public wording — scaffold reserved.