External
Debtors are not paying
Invoices age. Follow-ups stall. Your team is busy delivering work — not chasing money already earned.
No Collection. No Fee.
Your invoices are unpaid. Your cash flow is suffering. That ends here.
Professional debt recovery for South African SMEs who extended credit, delivered the work, and are still waiting to be paid. Lyra Group is your guide — compliant, personal, results-based.
The problem
You already earned this money. Chasing it should not be your second job.
Internal
Cash flow pressure is personal
Salaries, suppliers, tax — unpaid invoices do not wait politely. The stress lands on the owner.
Philosophical
You should not write off what is yours
Hoping it resolves is not a recovery strategy. Professional pursuit protects the value you already created.
Your guide
Lyra Group stands with you — not above you
Founded by Lee-Hing Sinnye (BBA), Lyra Group is a Johannesburg debt collection agency built for SME owners who need recovery without intimidation theatre or upfront fee traps.
- Compliance-first pursuit that protects your reputation
- Personal service — you know who is working your file
- Female-owned, commission-aligned: we win when you get paid
Named for the Lyra constellation — stars that guide value home.
WE FIND
WE STAND FIRM
WE ILLUMINATE
WE RISE
WE FINISH
The plan
Three clear steps from unpaid invoice to money in your account
Submit your mandate
Share the debt details. We validate, advise, and set expectations — no upfront fee theatre.
We pursue professionally
Structured outreach, lawful pressure, clear documentation. You get status — not silence.
You get paid
Recovered funds flow back to you. We only earn when recovery lands. No collection. No fee.
Services
Recovery shaped around the problem you are actually facing
The scale of the problem
South Africa's unpaid debt is not a side issue — it is a cash-flow crisis for SMEs
R0.0T
Household debt context in South Africa — the pressure that makes recovery harder and more urgent for businesses.
R0B+
Non-performing loans and distressed books at scale — your unpaid invoice sits inside a national recovery challenge.
Figures are industry-context markers for narrative scale, not a claim about Lyra Group's book. Sources refined at content lock.
Success
What winning looks like for the business owner
Debt recovered. Cash flow breathing again. Less time on awkward follow-ups — more time running the business you built. That is the outcome the guide is measured on.
See client result storiesSocial proof
Results other owners can feel in their cash flow
Placeholder testimonials for launch structure — Lee-Hing replaces with real client quotes before go-live. No fabricated names as final truth.
“REPLACE WITH REAL QUOTE — e.g. recovered outstanding invoices within weeks without damaging the commercial relationship.”
Client name
Company · Industry
“REPLACE WITH REAL QUOTE — e.g. clear updates, compliant process, money back in the account.”
Client name
Company · Industry
“REPLACE WITH REAL QUOTE — e.g. finally a collector that explains the path and only earns on results.”
Client name
Company · Industry
Questions owners actually ask
Straight answers before you hand over a mandate
What happens if you can't collect?+
In short: You pay no collection fee on amounts we do not recover. We close with a clear outcome report so you know what was tried and why.
How do you handle debtors who dispute the debt?+
In short: We pause aggressive pursuit, request your supporting documents, and assess the dispute on facts — not pressure tactics.
Is there a minimum debt amount?+
In short: We focus on commercial matters that justify professional pursuit. Share the balance on consultation and we will advise honestly.
How long does the process take?+
In short: Many matters move within weeks; complex or disputed files take longer. Timelines depend on debtor engagement and documentation quality.
Are you registered and POPIA compliant?+
In short: Yes — compliance is how we protect you. See our Compliance page for registrations, legislation, and data commitments.
What does 'No Collection. No Fee.' actually mean?+
In short: Our collection fee is commission-based on successful recovery. If we do not collect, you do not pay that fee.
Will collection damage my client relationships?+
In short: We use professional, lawful communication. Many clients prefer a third party so the commercial relationship is not the daily chaser.
Can you work with debts already prescribed or very old?+
In short: Prescription and age change options. We assess enforceability up front and will not sell you false hope.
Next step
Ready to recover what's yours?
Book a free consultation. Bring the invoices. Leave with a clear path — and zero obligation theatre.