Your invoices are unpaid. Your cash flow is suffering. That ends here.
Lyra Group helps South African SMEs recover B2B debt — professionally, compliantly, and only when we succeed.
The problem
Unpaid invoices don't just hurt your books — they stall your business
External
Debtors delay, dispute, or disappear while you chase politely and cash stays locked.
Internal
Your team wasn't hired to be collectors — time, focus, and morale drain every week.
Philosophical
You delivered the work. Being paid shouldn't feel like a favour.
Hoping they'll pay is not a recovery strategy.
Your guide
A recovery partner who stands with you — not above you
Lyra Group is founder-led by Lee-Hing Sinnye — personal service, compliance-first process, and female-owned pride without the corporate runaround. We guide SME owners through recovery so you can get back to running the business.
What delay costs you
Ignore it long enough and the money doesn't just wait — it vanishes
Prescription risk
Leave debt too long and the law may close the door for good.
Silent write-offs
Money already earned disappears from the balance sheet — and from your options.
Cash-flow death spiral
Unpaid invoices starve payroll, stock, and growth while you wait politely.
The plan
Three steps. No upfront risk.
Submit your mandate
Share the debt details. We assess recoverability at no cost.
We pursue with precision
Structured, lawful recovery across our 6-stage process.
You get paid
Recovered funds returned. Our fee only on success.
Success
What recovery actually feels like
Cash back where it belongs
Recovered funds land in your account — not stuck in someone else's float.
Your team off the chase
Operations return to selling and delivering, not polite follow-ups.
Sleep restored
Clarity on what's being done — and a path out of the cash-flow knot.
How we help
Built around the problem you're actually facing
South African businesses are sitting on money that belongs to them
Household debt context in South Africa (industry landscape)
Non-performing loans landscape — pressure that hits SME cash flow
You don't need another lecture on the economy. You need a recovery plan.
Client voices
Results other business owners can feel in their cash flow
REPLACE WITH REAL QUOTE — Construction SME client testimonial pending Lee-Hing approval.
REPLACE WITH REAL QUOTE — Professional services client testimonial pending Lee-Hing approval.
REPLACE WITH REAL QUOTE — Wholesale distributor client testimonial pending Lee-Hing approval.
Questions owners actually ask
Straight answers before you commit
What happens if you can't collect?+
You pay nothing for unsuccessful recovery under our No Collection. No Fee. model.
If a debt proves unrecoverable after professional pursuit, you are not billed a success fee. We are clear upfront when a mandate is a poor fit.
How do you handle debtors who dispute the debt?+
We validate the claim, document the dispute, and proceed only on a lawful, evidence-led path.
Disputes are not ignored and not bullied. Clear files protect your position and your reputation.
Is there a minimum debt amount?+
We focus on commercial matters where professional recovery is economically sensible — confirmed during consultation.
Very small balances may not justify formal collection. We'll tell you honestly if internal follow-up is the better first step.
How long does the process take?+
Timelines vary by debtor response and complexity — many mandates show movement within weeks, not years.
Early engagement is faster than aged books. We set expectations at mandate intake, not after the fact.
What does "No Collection. No Fee." actually include?+
Our success fee applies when we recover — you are not funding a retainer for empty activity.
Scope and commission tiers are confirmed in your mandate. Transparency over fine print.
Will debt collection damage my customer relationships?+
Professional, compliant engagement is designed to recover money without scorched-earth tactics.
Tone matters. We represent your brand with firmness and respect — especially where ongoing trade may continue.
Are you registered and POPIA compliant?+
Yes — compliance is framed as your protection, not our vanity credentials.
See our Compliance page for registrations, legislation, trust account handling, and POPIA commitments.
Do you collect across South Africa or only Johannesburg?+
We are Johannesburg-based and support recovery matters across South Africa.
Debtors are not limited to one city. Process and compliance standards travel with the mandate.
Ready to recover what's yours?
Free consultation. Clear next steps. No Collection. No Fee.